Contact

Contact Us Today for All Your Inquiries and Needs

Get in touch with Safir Jewelry for any questions or inquiries about our wide selection of jewelry, including pearls, diamonds, and gold pieces. Our team of experts is ready to assist you with anything from purchase inquiries to repairs and maintenance. Visit our store in Alanya or contact us through phone, email, or our online form to experience exceptional customer service.

Contact2023-04-10T01:09:55+03:00

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A. Hükümet Cd. No:52, Alanya / Antalya
T. +90 532 514 41 60

working hours

Today's Opening Hours: 10:00 - 23:45
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FAQs

The Frequently Asked Questions (FAQs) section provides answers to common inquiries about our products, services, and policies. We have compiled a list of questions and answers that cover various topics, including shipping, returns, payments, and product information. If you have any additional questions, please feel free to contact us, and we will be happy to assist you.

Is the gold I bought from Turkey fake?2023-04-11T12:43:14+03:00

Frankly, I have never encountered fake gold in Turkey, but it would be better if you prefer big Turkish jewelry brands in big shopping centers instead of jewelry stores on the street.

Can I take the jewelry I bought from Turkey to my own country?2023-04-11T12:38:37+03:00

If you want to purchase large quantities of gold or jewelry, you must declare it to customs upon return. Otherwise, you may be penalized by your own country. If you are going to buy a few pieces of jewelry and return them, it will not be a problem and you do not need to declare it.

Are Turkish jewelry brands good?2023-04-11T12:37:54+03:00

There are big jewelry brands such as Altınbaş, Koçak, Aris, Atasay, and Blue Diamond in Turkey. These companies have stores in other countries besides Turkey and they have been in the jewelry business for years. So you can shop with peace of mind.

Is jewelry expensive in Turkey?2023-04-11T12:37:08+03:00

Jewelry such as gold necklaces, bracelets, and rings are cheap in Turkey. If you are looking for a diamond ring for marriage, you will definitely find a campaign and buy it at a cheap price. Jewelery made of silver and natural stones is more affordable in Turkey than in Europe.

Why don’t I see discounts on your loose diamonds?2023-04-10T20:17:56+03:00

We at Safir Jewelry are committed to offering high-quality loose diamonds at the lowest prices available. In fact, we are so confident in our prices that we offer a price match program; if you find an advertised diamond of comparable size, shape, and quality, we will work to match the competitor’s price

Are discounts available?2023-04-10T20:16:23+03:00

Yes. You may stay informed on special offers and promotions by subscribing to the Safir Jewelry e-mail list. Sign up at subscription status page. We also offer a 1.5% discount on bank wire transactions.

Does Alanya Jewelry offer a return policy?2023-04-08T23:42:47+03:00

Yes, we offer a return policy for most products. The terms and conditions of our return policy vary depending on the specific product. Please contact us for more information about our return policy.

Does Alanya Jewelry offer custom design services?2023-04-08T23:41:52+03:00

Yes, we offer custom design services for customers who want to create their own unique jewelry pieces. Please contact us for more information about our custom design services.

Does Alanya Jewelry offer financing options?2023-04-08T23:41:13+03:00

Yes, we offer financing options for qualified customers. Please contact us for more information about our financing options.

Does Alanya Jewelry offer international shipping?2023-04-08T23:40:15+03:00

Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary depending on your location. Please contact us for more information.

Does Alanya Jewelry offer a warranty on its products?2023-04-08T23:39:26+03:00

Yes, all of our products come with a warranty. The length and terms of the warranty vary depending on the specific product. Please contact us for more information about our warranty policy.

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